- Bad Ragaz
- St. Gallen
- Find your Sorell Hotel
We guarantee the best rate for direct bookings via our website. If you find an equivalent offer at a cheaper rate on another website within 24 hours after booking a hotel via www.sorellhotels.com and inform us at least 48 hours before your arrival, we will confirm your stay at the lower rate minus a 10% discount on the room rate.
Rate differences based on currency fluctuations and different exchange rates are excluded. Claims will be rejected if the difference is less than CHF 5.00.
If your reservation fulfils all the criteria, you can send your claim by email to [email protected] with the details of your booking, including your booking number and arrival date, as well as all details of the comparison rate, including a link to the website and a screenshot.
We reserve the right to amend or cancel the best-rate guarantee and the conditions linked to it at any time without prior notice. Furthermore, we reserve the sole right to determine whether a rate shall be valid as a comparison rate or whether a claim fulfils the conditions listed here. Any kind of legal claim in relation to this best rate guarantee is excluded. Where it is prohibited by law, this best rate guarantee shall be invalid.