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What is the star rating of the hotel?
The Sorell Hotel Arte is a 3-star hotel. Official Swiss hotel classification.
How many rooms does the hotel have?
The Sorell Hotel Arte has 72 rooms in 2 different categories: Standard and Superior.
From what time can I check in and when do I have to check out by?
The rooms are available from 14.00 and you must check out by 12.00. Early check-in or late check-out times can be arranged on request, subject to availability and for an additional charge.
Does the hotel have a luggage service?
Yes, we can help you carry your luggage to your room.
At what times is the reception manned?
Our staff at reception are at your disposal from 06.00 to 23.00. Guests can enter the hotel by ringing the night bell. At the desk at the front office there is an envelope for guests containing information and their key card.
Guests will be informed of this night service in advance.
Does the hotel have on-site parking facilities?
The Sorell Hotel Arte has its own underground car park with 69 spaces. The underground car park is free for our guests.
Does the hotel provide disabled-friendly accommodation?
The Sorell Hotel Arte has 1 room with disabled access. Our staff at reception will be happy to provide you with further information.
Does the hotel provide special bedding / pillows for allergy sufferers?
Yes, we have special pillows for allergy sufferers. Please ask when you make your reservation or at reception when you arrive.
Are dogs allowed in the hotel?
Yes, our four-legged friends are welcome. There is an extra charge of CHF 20.- per night, without food.
What are the rates for children?
Children up to the age of 12 years stay free of charge in their parent's room. There is a charge of CHF 70.- for children aged 13-16 years when sharing with their parents.
Does the hotel provide extra beds and cots? If so, at what price?
We offer both extra beds and cots. The charge for these is CHF 30.- per night, cots are free of charge. Please state your requirements when making your reservation.
Is Wi-Fi available in the hotel?
Yes, we offer free Wi-Fi throughout the hotel for our guests.
What dining options does the hotel offer?
The Sorell breakfast is included in the price for the room. In addition to the cold buffet breakfast, cooked egg dishes and cipolatas are also available.